The Remote Service and Virtual Diagnostics Package is an extra option for full virtual support via Virtual Private Network – VPN.
If you ever need us, MHP is literally with you! The MHP Support Team can log on to your machine and perform a virtual diagnostic in the back-end to provide you enhanced technical support, such as pinpointing a defective sensor, manually triggering functions for remote troubleshooting, reading out the error history for any possible operator mistakes, and more. Remote service and technical support can be so easy, just plug in the secure Ethernet cable.
Talk to us to learn more about our Remote Service and Virtual Diagnostics Package so that you are on top of your machines all-year round.